This may sound silly, but I have to say (and I think others share this same view) that sometimes it's really hard to believe that you guys are taking a look our issues. Not just the smaller ones, but certain things that the forum community has specifically come here to post about in multitude.
I know, some of the buy wow gold things we say are controversial to the business, but sometimes we just need some kind of official word to calm down the masses.
For instance, the Healer forums have been on fire with Shaman issues for a while, but there's yet to be any words of clarification. Also, these General Discussion forums are filled with players who have legitimate concerns about the direction this game is going, and some feel that their only choice is to quit (hence the "I'm quitting" threads).
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